Frequently Asked Questions
General
PFTLeads is a printing and autopen company based out of Louisville, Kentucky. We strive to bring our custom handwritten pieces to the masses through our website so that everyone can enjoy the benefits of a much higher response rate. We are a branch of an already well established company within the industry and use our experience as a foundation for how we maintain and operate this website
When using our Autopen Services. We use real pens on real paper. Our process starts with running your desired text through our custom software "Autograph" to create all the variations we will need for your mail piece. We randomize variables like:
- letter variation
- text spacing
- line spacing
- rotation
- connector location
Our custom handwriting machines take the output from the software and use a real pen to write onto your mail piece. Producing a perfectly real result. This heavily boosts your response rate over a printed "handwritten" alternative.
Postage and Mailing
Our Postage pricing can vary depending on the season or the current economic climate. To see the most up to date postage costs. Follow the link below
After customizing your mail piece and selecting your postage method. You will be given an estimation of your delivery date. Keep in mind that mailing times can vary in todays climate through recent changes due to the pandemic and other events. Production on your package usually takes up to 5 business days depending on volume and complexity. Depending on what class postage you select you can expect your package to arrive ~5-8 Days after your order has been placed.
No, we currently only mail within the United States.
While your order is in our hands. We will update you with the 4 following steps:
- Order Received - We have received your order and are processing it.
- Order in Production - Your order is currently being produced.
- Production Complete - Your order has been produced and is ready to be mailed.
- Order Mailed - Your order has been mailed and is on its way to your recipient.
Once your order has been mailed. We will not be able to provide you with updates. The best way to track your order is to also send yourself a copy of the mail piece. This way you can see when it arrives.
Autopen
Autopen is our custom handwriting solution that allows us to produce a real handwritten letter at a fraction of the cost. We use real pens on real paper to produce a letter that is indistinguishable from a real handwritten letter. To learn more about our Autopen technology follow the link below.
PPF is our method of handwriting that allows us to produce a real looking handwritten letter at a fraction of the cost of Autopen. This method uses the same great font technology as Autopen but instead of using a real pen we use a specialized ink-jet printer. This method is great for those who want the look of a real handwritten at a lower cost. To learn more about PPF follow the link below.