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The Comeback of Handwritten Mail Marketing

How Handwritten marketing still makes sense in the Digital Age
September 1, 2023
Direct Mail showcase

In an era dominated by digital communication, it might come as a surprise to many that handwritten mail marketing is making a significant comeback. But why is this seemingly old-fashioned method of communication resurging in popularity? Let's delve into the reasons behind this trend and understand why businesses are once again embracing the power of the pen.

1. Personal Touch in an Impersonal World

With the inundation of emails, social media notifications, and instant messages, digital communication has, in many ways, become impersonal. Handwritten letters, on the other hand, exude a personal touch. Each stroke of the pen conveys effort, thought, and care, making the recipient feel valued and special.

2. Stand Out in the Mailbox

Think about the last time you received a handwritten letter. It probably stood out amidst the bills, catalogs, and generic printed advertisements. In a world of digital noise, a handwritten note captures attention, ensuring that your message doesn't just end up in the trash.

3. Increased Engagement and Retention

Studies have shown that people are more likely to remember and engage with physical materials compared to digital ones. The tactile experience of holding a letter, the anticipation of opening it, and the unique nature of handwriting all contribute to higher engagement and retention rates. Our data has shown that Handwritten Notes can produce up to a 20% response rate which is unhead of in the era of digital outreach.

4. Trust and Authenticity

In an age of phishing scams and spam emails, trust is a precious commodity. Handwritten mail inherently feels more genuine and trustworthy. It shows that a company took the extra time and effort to communicate, fostering a sense of authenticity and sincerity.

5. Nostalgia and Emotional Connection

For many, handwritten letters evoke memories of a simpler time, creating an emotional connection. This nostalgia can be a powerful marketing tool, associating positive emotions with your brand or message.

6. Flexibility in Design and Presentation

Unlike standardized email templates, handwritten mail offers flexibility in design. From the choice of stationery to the style of writing, businesses can customize every aspect to align with their brand and message.

7. Higher Open Rates

While email open rates have been dwindling, the open rate for physical mail remains high. According to a study by MailChimp, the average email open rate across industries is around 21.33%. In contrast, physical mail has an open rate of 99%. People are naturally curious about handwritten envelopes, leading to higher chances of your message being read.

8. Targeting a Wider Demographic

Not everyone is tech-savvy or glued to their screens. Handwritten mail marketing allows businesses to reach demographics that might be less accessible through digital channels, such as older generations.


While it's easy to get swept up in the latest digital marketing trends, it's essential not to overlook the tried-and-true methods. Handwritten mail marketing, with its personal touch and high engagement rates, is proving that sometimes, the old ways can be more effective than the new. As businesses continue to seek authentic and impactful ways to connect with their audience, the handwritten letter's comeback is a testament to its enduring appeal.

Nathaniel Redmon


Direct Mail

Personal Touch

Making a personal impact on your customers